Read every story, the way you want

Terms of Service

Welcome to the Raffat Publishers online store. By accessing or purchasing from this website, you agree to the following Terms of Service. Please read them carefully before using our website or completing a purchase.

1. Overview

This website is operated by Raffat Publishers under the Author KJ Raffat brand. Throughout the site, the terms “we,” “us,” and “our” refer to Raffat Publishers.

By visiting our website and/or purchasing something from us, you engage in our Service and agree to be bound by these Terms of Service.

2. Products & Services

We offer both digital and physical products, including:

  • Standard Ebooks
  • Personally Signed Digital Editions
  • Paperback Books
  • Bonus scenes and extended digital content
  • Downloadable printables, including bookmarks, planners, stickers, and artwork
Digital Products

Standard Ebooks are delivered electronically through BookFunnel.

Personally Signed Digital Editions are individually prepared by Raffat Publishers and delivered directly via email. Please allow up to 7 business days for delivery.

Paperback Books

Paperback books are physical products shipped directly by Raffat Publishers.

At this time, paperback shipping is available within Pakistan only.

3. Eligibility

By using this website, you confirm that:

  • You are at least the age of majority in your country or region of residence.
  • You will not use our products or Services for any unlawful or unauthorized purpose.
  • You will comply with all applicable laws, including copyright and intellectual property laws.

4. Product Information

We strive to ensure that all product descriptions, pricing, availability, and images are accurate.

However, we reserve the right to:

  • Correct errors or inaccuracies.
  • Update or modify product information.
  • Cancel orders containing incorrect pricing or product information.
  • Limit or discontinue products at any time.

5. Pricing & Payments

Prices are displayed in the currencies available through our store and may change without prior notice.

Payment must be successfully completed before:

  • Digital products are delivered.
  • Personally Signed Digital Editions are prepared.
  • Paperback orders enter processing.

Payments are securely processed through trusted payment providers, including Verifone (2Checkout) and other authorized payment partners where available.

6. Refunds & Returns

Refunds, returns, and exchanges are governed by our Refund Policy.

By placing an order, you acknowledge that you have read and accepted our Refund Policy.

7. Intellectual Property & License

All books, artwork, bonus content, printables, and other materials sold through this website remain the intellectual property of Raffat Publishers and/or Author KJ Raffat.

When purchasing a digital product, you receive a personal, non-exclusive, non-transferable, non-commercial license to use the content.

You may not:

  • Share or distribute purchased files.
  • Upload products to websites or file-sharing platforms.
  • Resell or redistribute our products.
  • Claim our work as your own.
  • Modify or create derivative works for commercial distribution.

Unauthorized use may result in termination of access and legal action where appropriate.

8. Third-Party Services

We use trusted third-party providers to operate our store and fulfill customer orders, including:

  • Shopify
  • BookFunnel
  • Verifone (2Checkout)
  • Shipping and courier providers operating within Pakistan

These providers operate under their own terms and privacy policies.

9. Customer Accounts

If customer accounts are available, you are responsible for:

  • Keeping your login credentials secure.
  • Maintaining accurate account information.
  • All activity occurring under your account.

We reserve the right to suspend or terminate accounts that violate these Terms.

10. Prohibited Uses

You agree not to use this website or our products for:

  • Illegal or fraudulent purposes.
  • Copyright infringement.
  • Harassment or abusive conduct.
  • Uploading malicious software or harmful code.
  • Attempting unauthorized access to our systems.
  • Any activity that interferes with the operation or security of our website.

11. Changes to the Service

We reserve the right to modify, suspend, discontinue, or update any part of our Services, products, pricing, or website at any time without prior notice.

12. Limitation of Liability

To the fullest extent permitted by law, Raffat Publishers shall not be liable for:

  • Losses arising from your use of or inability to use our website.
  • Delays caused by third-party providers, including BookFunnel, payment processors, or courier services.
  • Temporary website interruptions or technical failures.
  • Indirect, incidental, or consequential damages arising from your purchase or use of our products.

Your use of this website is at your own risk.

13. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of the Islamic Republic of Pakistan, unless otherwise required by applicable consumer protection laws in your jurisdiction.

14. Contact Information

If you have questions regarding these Terms of Service, please contact us:

Raffat Publishers

Email: support@kjraffat.com

Business Address: DHA Phase 3, Lahore 54810, Pakistan